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service management softwarefield service software solutions: SWORDJob Shop & Service Management Software Solutions

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SWORD stands for Service Work Order Routing & Dispatch.  

SWORD provides an easy method to generate of the following documents and reports:

  • Contracts

  • Customer Satisfaction Surveys

  • Estimates and Quotes

  • Invoice

  • Job Shop Travelers and Work Orders

  • Marketing Letters and Labels

  • Material Sign-out Form

  • Performance Tracking

  • Pick Tickets

  • Purchase Agreements

  • Proposals

  • Service Orders

SWORD™ Reports (Most reports may be customized by an End-User)

  • All Service Orders (SOs)by Due Date;

  • by Customer;

  • by Schedule Data;

  • SOs equal to the Current Date

  • Estimates by Estimate Date

  • Service and Maintenance Contracts

  • Sales and Purchase Agreements

  • Inventory Control Forms

  • Customer Relationship Management and Activities

  • Many more, check the online user guide for details

  • Runs in Win'95, Win'98, Win2000, Windows XP, Vista, Windows Server 2003 (32 & 64 bit versions).

SWORD, when used with SKYPE, can send an SMS message about a Service Order to field personnel who are equipped with an SMS compatible mobile telephone.

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