Telco
Manager (TelcoMgr) is a
telecommunication management database designed to help you
accurately record your business telephone and data services.
The program includes a database that can be used for
multiple customers for vendor maintenance or for a single
end-user tracking multiple departments or office locations.
TelcoMgr
includes a comprehensive database for asset
management and tracking of equipment, systems and sub-components.
Also, TelcoMgr
provides tools for help-desk or work order/ticket tracking.
Plus, a carrier rate comparison and expense tracking tool is
included.
TelcoMgr
is network-compatible and can be used by multiple users
simultaneously.
Key Features and
Benefits:
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Master Telephone Company (Telco)
or Service Carrier account data.
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Detailed line,
circuit and/or service data,
including summary cost.
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Telco history
log that you may maintain in chronological
order.
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Comprehensive Directory information, including
user station equipment.
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Robust
Help Desk search and
report features.
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Contract
Management module provides a
comprehensive method of recording Carrier Term
Contract information.
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Telco Glossary of common and uncommon terms.
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Automatic
Reminder Alarms for adds,
moves, changes and Telco Orders.
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A
comprehensive equipment or
asset management database
for standalone equipment or complex systems.
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More
than twenty built-in reports. We offer
professional services for custom reports
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Track Telco adds, moves and changes from
origination to completion with our new Service
Ticket or Work Order feature.
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Many
report options are provided, including summary
reports of existing Telco information, and
detailed reports for new, or planned changes.
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A
file Export and Import module is included for
moving individual Company or Location files,
along with the associate database tables. Also,
an optional Import or Export to Excel
utility is available.
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In
addition to the Standard Single User version, a
Professional
Edition and Site License are available.
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Runs
in Win'95, Win'98, Win2000, Windows XP, Windows
2003 Server, Windows 2003 64 Bit Server, and
Vista.
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Additional
Features Released in
TelcoMgr Version 5
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